FUNCTION |
INSTRUMENTS |
Monitor efficiency and performance of
undertakings |
- Licences
- Standards
- Performance indicators
- Data collection formats
- Enforcement regulations
|
Receive and
investigate complaints on prices and services and attach conditions
to licences |
- Licences
- Standards
- Price/Tariff Models
- Complaints procedure
- Inspection Procedures
|
Receive and
investigate complaints on common carriers and installations and
attach conditions to licences |
- Licences
- Standards
- Guidelines
- Inspection Procedures
|
Monitor and promote
competition in energy sector with Zambia Competition Commission |
- Licences
- Competition rules
- Grid Code
- Entry and Exit Rules
|
Design standards on
quality, safety and reliability of supply with Zambia Bureau of
Standards |
- Licences
- Standards
- Guidelines
|
Formulate measures
to mitigate environmental impact of energy production,
transportation and use |
- Licences
- Standards
- Environmental Guidelines
|
Recommend measures
to minister through regulations |
- Licences
- Regulations
|