Search: ERB Site

Today: Tue 01st December, 2020

Navigation Menu

  Regulatory Framework for Mini-Grids in Zambia  
  Approved Tariff Schedule 2017  
  Impact of Load Shedding on Small Scale Enterprises  
  2019 Energy Sector Report  
  Financial Assessment Manual  
  Press Statements  
  News Archives  
  Tariff/PPA Guidelines  
  Statistical Bulletin  
  Report Repository  
  Complaint Submission  
  Board Regulatory Decisions  
  Zambia Distribution Grid Code  
  Regulating the Energy Sector  
  ERB Presence  
  ZESCO KPI FRAMEWORK: January 2017 - December 2019  
  Economic Regulation  
  Frequently Asked Questions  
  Guidelines for Siting of Filling Stations  
  Energy Efficiency Tips  
  2020 Draft Tanker List  
  Guidelines for Setting up a Rural Filling Station  
  Licensed Solar Companies  
  Draft Standards  
  Related Links  



ERB to Hold Public Meeting in Luapula

The Energy Regulation Board (ERB) will hold a public meeting in Mansa on 16th November 2007 to sensitise electricity consumers on the Electricity Consumer Charter.

Since the Consumer Charter was launched in February 2007, the ERB has been visiting various parts of the country to sensitise electricity consumers about their rights and obligations with regard to the provision of electricity services.

ZESCO Limited, being the major electricity service provider in the country, has been engaged to re-affirm its commitment to delivering quality electricity services. To that end, ZESCO has been making presentations alongside ERB at such public meetings.

Zambiaâââs first ever electricity consumer charter was adopted as a practical step to highlight consumer rights and responsibilities; utility obligations; and regulatory functions in ensuring a high quality of electricity services. The charter has this far been used to enhance electricity consumersâââ awareness about their rights.

You are visitor Number 635078
Contact Us Related Links Downloads Site Map
© Copyright 2005 Energy Regulation Board - Zambia. | Disclaimer | Terms of Use