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The legal Department provides advice and service to the Board as well as develop and issue licences with stipulated conditions to enable utilities conduct business in the Energy sector. The department also reviews and recommends legislation to strengthen regulatory functions in line with the National Energy Policy.


The ERB was created under the Energy Regulation Act of April 1995 Chapter 436 of the Laws of Zambia and established under Statutory N0. 6 of 1997, the Energy Regulation Act (Commencement order of 27th January 1997.

Regulation of undertakings in the energy sector is based on regulatory instruments that take the form of licences and regulations.



Monitor efficiency and performance of undertakings

  1. Licences
  2. Standards
  3. Performance indicators
  4. Data collection formats
  5. Enforcement regulations

Receive and investigate complaints on prices and services and attach conditions to licences

  1. Licences
  2. Standards
  3. Price/Tariff Models
  4. Complaints procedure
  5. Inspection Procedures

Receive and investigate complaints on common carriers and installations and attach conditions to licences

  1. Licences
  2. Standards
  3. Guidelines
  4. Inspection Procedures

Monitor and promote competition in energy sector with Zambia Competition Commission

  1. Licences
  2. Competition rules
  3. Grid Code
  4. Entry and Exit Rules

Design standards on quality, safety and reliability of supply with Zambia Bureau of Standards

  1. Licences
  2. Standards
  3. Guidelines

Formulate measures to mitigate environmental impact of energy production, transportation and use

  1. Licences
  2. Standards
  3. Environmental Guidelines

Recommend measures to minister through regulations

  1. Licences
  2. Regulations

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